Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment.
Repeat prescription request can be made via website, in writing or by coming to the surgery during opening hours.
If you have online access, you can also request via patient access
Pharmacies cannot order medication on behalf of patients unless they meet the following criteria:
- School age children (if the items they need are to be administrated by the school)
- Care homes
- Individuals with funding care packages where a carer is provided to administer medicine or products
- Anyone officially homeless
- Dementia patients/ patients with learning difficulties
Please note we cannot accept prescription requests by telephone.
Please allow 3 working days before collecting your prescription.
If you have been advised to have a medication review before ordering your prescription, please click here and choose the option ‘Other’
In future you may wish to consider registering for our Online Services. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier.
We are unable to issue repeat prescriptions at weekends, public holidays or out of normal surgery hours however you can request them by using the online system. Please allow three working days before collection and make allowances for weekends and public holidays.
We unfortunately have difficulties with many patients requesting urgent medication as they have run out. Please make efforts to plan ahead. Certain medications have been included in our emergency/urgent prescription list. If you have run out and need urgent issue we will endeavour for the prescription to be done on the day. You will usually be asked to return after 5pm to collect the prescription. You can see a copy of our policy on Emergency/Urgent Prescriptions here.
Ordering repeat prescriptions via the online service can be straightforward and convenient as it is available at any time. If you have not already registered and would like to apply for online access, please register here.
Contraception / HRT
If you are requesting the contraceptive pill, you will need to complete the Contraceptive Pill Review
If you are requesting HRT medication, you will need to complete the Hormone Replacement Therapy Review
Non-urgent advice: Please Note
Contraception or HRT repeat prescriptions require an up-to-date blood pressure reading. Please submit this with the prescription request well in advance as you may need to have a face-to-face review or telephone consult with a nurse or doctor at the surgery.
To register for Electronic Prescription Service, click here
020 8427 1454, 10 Weald Lane, HA3 5ES
- Wellcare Pharmacy (Parkers)
020 8427 1810, 385 High Road, HA3 6EL
- Reems Pharmacy
020 8954 0404, 107 Uxbridge Road, HA3 6DN
- View more local pharmacies
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
- If you will need to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.65, whereas a three month PPC will cost you £31.25 and a 12 month PPC £111.60.
- PPC telephone advice line 0300 330 1341
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Issuing emergency/urgent medications has been an extra demand on duty doctors who need to be prioritizing clinically unwell and emergency patients. There are significant safety issues in diverting their attention, predominantly because the patient has forgotten to follow the 3 working day request procedure.
The duty doctor is required to assess acutely unwell patients in the surgery and at home if needed, attend to urgent contact from medical professionals in the surgery and hospital, and at times attend to the dying or deceased.
It is also unsafe to prescribe medications without a thorough check of the medical records and ensure that all necessary assessments have been undertaken.
Medicines Available over the Counter
In March 2018, NHS England published guidance about reducing the prescribing of medicines or treatments that are available to buy over the counter.
This means that certain medicines may no longer be prescribed if you can buy them ‘over the counter’.
Probiotics, and some vitamins and minerals will also no longer be routinely prescribed, because most people can and
should get these from eating a healthy, varied and balanced diet.