GP Online Consultation and Pharmacy Participant Information

Welcome

Your GP practice and NHS England would like your help with a project which aims to help make it easier for everyone to go online to request health advice.

Before you decide, it is important that you understand why this project is being done and what it would involve for you.

Anything you share during the project will not be shared with your GP practice and will not affect the care you receive from the NHS.

Please take time to read this information and discuss it with others if you wish. If there is anything that is not clear, or if you would like more information, please ask us by emailing s.zareian@nhs.net or by calling 07960 957 757.

Questions you might have

Additional information

  • We really value your participation and helping us to improve services, but we won’t be able to pay you for your time.
  • The NHSCB has a duty to exercise its functions with a view to securing continuous improvement in the quality of services provided to individuals. It also has a duty under section 13E(2) to act with a view to securing continuous improvement in the outcomes that are achieved from the provision of the
    • The outcomes relevant for the purposes of section 13E(2) are:
      • The effectiveness of the services;
      • The safety of the services; and
      • The quality of the experience undergone by patients

In discharging this duty, the NHSCB must have regard to any document published by the SoS for the purposes of section 13E and the quality standards prepared by NICE under section 234 of the HSCA. (NHS Act 2006, S13E, HSCA 2012 S23)

  • The lawful Basis for processing of data under GDPR Article 9 (2)h – The processing is necessary for health or social care purposes.

I would like to take part … what should I do next?

Make sure you have read all of this information.

And express your interest by emailing luke.whewall@nhs.net.

Let us know if you need help to take part, everyone is welcome

If you’d like someone to sit with you, or someone to help with translating that’s great, just let us know what support you need. If you use assistive technology, please let us know which type and we will contact you to talk through further.

If you would like help in any other way and have any questions or concerns you’d like to talk through please contact Luke Whewall, Junior Consultant at NHS England at any time on luke.whewall@nhs.net or 07876 582 771.